2. Lands' End guarantee will always be a simple and unconditional one
saying "If you’re not satisfied with any item, simply return it to us
at any time for an exchange or refund of its purchase price."
3. Lands' End encourage customers to purchase from them in whatever
way they feel most convenient. Through catalogs, website, or in retail
stores will get the same quality products at the same honest prices, with
the same unconditional promise to stand by everything we sell.
4. Lands' End offers FREE charge service including trousers hemming
and cuffing, swatches of fabrics, additional buttonsn, luggage parts and
repairs.
5. Lands' End offers monogramming and gift boxing services at a nominal
cost.
6. Lands' End is able to sell at lower prices because they have eliminated
middlemen and operate efficiently.
7. Lands' End's customer service phone is available 24 hours a day and
7 days a week.
8. Lands' End supports order tracking.
